Location
Oporto, Portugal, Portugal
Posted
July 23, 2026
Job Description
At Sage, we're looking for a customer-focused professional to join our Customer Services team and support Sage partners and customers.
In this role, you'll become a trusted advisor, helping customers resolve business and finance-related queries, providing expert guidance, and delivering tailored solutions that drive success. You'll work closely with partners, customers, and internal stakeholders to ensure an outstanding customer experience while continuously developing your expertise in Sage X3 and ERP finance processes.
What you'll be doing:
Provide support and guidance to Sage partners and customers
Analyse customer requirements and develop solutions tailored to their business needs.
Quickly identify issues and direct customers to the appropriate teams when required.
Manage and prioritise your workload to ensure timely resolution of customer requests.
Proactively anticipate customer challenges and work collaboratively with internal teams to enha...
In this role, you'll become a trusted advisor, helping customers resolve business and finance-related queries, providing expert guidance, and delivering tailored solutions that drive success. You'll work closely with partners, customers, and internal stakeholders to ensure an outstanding customer experience while continuously developing your expertise in Sage X3 and ERP finance processes.
What you'll be doing:
Provide support and guidance to Sage partners and customers
Analyse customer requirements and develop solutions tailored to their business needs.
Quickly identify issues and direct customers to the appropriate teams when required.
Manage and prioritise your workload to ensure timely resolution of customer requests.
Proactively anticipate customer challenges and work collaboratively with internal teams to enha...