Location
toronto, on, Canada
Posted
June 16, 2026
Job Description
Join Dayforce as a Solutions Specialist, specializing in client support for our Industry Solutions. Apply your technical knowledge and customer service skills to solve B2B application issues.
In this role, you will serve as a critical point of contact for Dayforce clients, helping them achieve their business goals through expert technical support. Your work will involve extensive collaboration with Development, Product, and QA teams while managing client expectations and championing solutions to complex problems. This position demands a proactive approach to monitoring client configurations and optimizing their experiences.
Key Responsibilities:
• Enhance the client support experience through engagement
• Research and troubleshoot incidents effectively
• Design and implement resolutions using C# and SQL
• Share knowledge to become a subject matter expert
• Manage operational projects to optimize internal procedures
Requirements:
• 2+ years of experience in te...
In this role, you will serve as a critical point of contact for Dayforce clients, helping them achieve their business goals through expert technical support. Your work will involve extensive collaboration with Development, Product, and QA teams while managing client expectations and championing solutions to complex problems. This position demands a proactive approach to monitoring client configurations and optimizing their experiences.
Key Responsibilities:
• Enhance the client support experience through engagement
• Research and troubleshoot incidents effectively
• Design and implement resolutions using C# and SQL
• Share knowledge to become a subject matter expert
• Manage operational projects to optimize internal procedures
Requirements:
• 2+ years of experience in te...