Technical Client Manager

SGS

Full-time Operations Specialties Managers
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Location
Mississauga, Ontario, Canada
Posted
March 18, 2026

Job Description

Job Description

Act as a liaison between clients and the laboratory as follows:

  • Prepare and oversee the preparation and submittal of responses for all complex and routine quotes.
  • Work with other NAM TCMs to respond to all Requests for Proposals (RFPs)/Requests for Information (RFI). Collaborate with clients and department heads to prepare project plans.
  • Assist in preparing protocols and project reports as needed.
  • Provide status updates of ongoing projects.
  • Monitor SGS activities against quote scope.
  • Schedule teleconferences and face to face meetings as needed, run meetings, generate agendas and meeting minutes and track action items.
  • Ensure pricelists are maintained and accurate with regards to effort required for work.
  • Working with Lab Manager make sure that invoices are generated and sent upon completion of work.
  • Give clients technical support and advice where needed maintain high customer s...

    • Job Details

    • Job Type
      Full-time
    • Category
      Operations Specialties Managers
    • Date Posted
      March 18, 2026
    • Application Deadline
      April 27, 2026