Technical Assistance Center Representative

Interactive Brokers

Full-time Sales Representatives, Services
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Location
Mumbai, Maharashtra, India
Posted
June 05, 2026

Job Description

Responsibilities

:
  • Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, java configuration, security protocols by phone, chat and email.
  • Problem management with focus on wide scale technical issues.
  • As a member of the technical assistance team, you’ll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues.

    • Qualifications:

  • 2 year experience in Windows/Mac software and hardware support, connectivity support, Java familiarity.
  • Networking and general technical knowledge to troubleshoot issues that pertain to our trading client programs.
  • Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.
  • Languages: Fluency in En...

    • Job Details

    • Job Type
      Full-time
    • Category
      Sales Representatives, Services
    • Date Posted
      June 05, 2026
    • Application Deadline
      July 15, 2026