Technical Analyst - Critical Facilities

Full-time Computer Occupations

Is this role right for you?

In this role, you will:
• You are comfortable working rotational shifts in a 24x7 operations environment, 365 days a year.
• You can travel to multiple data centre locations and critical facility spaces within the Greater Toronto Area and Barrie, Ontario.
• You want to be challenged with complex problem solving in time sensitive situations to reduce system downtime and customer impact.
• You can physically lift and move equipment of varying weights
• You excel in a technical operations environment focused on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• You provide constructive input during shift turnovers to lead personnel and incoming team members
• You are committed to remain current with all procedures and provide input as appropriate.
• Coordinate and schedules preventive maintenance with contracted vendors for critical infrastructure equipment, ensuring optimal performance and reducing t...