Technical Analyst 2-Support

Regular Employee Computer Occupations

As a Technical solution Analyst II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual.

We encourage candidates from all backgrounds to apply.

Career Level – IC2

Basic Qualifications:

A minimum of 3-5 year experience and a bachelor's degree including:

An academic qualification in computer science engineering, information systems, software engineering, or ...