Technical Account Manager (SIEM / Security Analytics + English)

Full-time Engineering

Responsibilities

• The TAM is a technical subject matter expert focused on our customers’ success
• As an advocate you will usher customers through the maturity journey, use your technical expertise to solve issues, and help our customers achieve their security operations and threat intelligence goals
• By using your knowledge of CTI and SecOps, you’ll provide technical advice to ensure customers use the technology effectively
• You will have an intimate knowledge of your customer’s environment, have a robust knowledge of the Anomali Platform, and understand the opportunities and challenges our customers face
• You will monitor usage, create custom dashboards, make best practice recommendations, prove ROI and value, and build reference accounts
• The TAM is instrumental in providing feedback and insight to our internal technical teams for emerging needs, continuous improvement, and undiscovered opportunities
• Serve as...