Job Description
Customer Onboarding and Deployment
Lead end-to-end onboarding for new customers, including environment provisioning, platform configuration, connectivity setup, integration testing, and go-live.
Develop and maintain implementation plans with Customer Solutions, translating solution design into actionable deployment steps.
Engage early in complex solution design to understand client requirements, trading profiles, and integration architecture prior to execution.
Coordinate onboarding activities across internal teams (Platform Engineering, Application SRE, R&D) to meet committed go-live timelines.
Confirm go-live through successful client test trades and own the transition from onboarding to steady-state operations.
Onboard new product modules for existing clients, including configuration, testing, and client-side validation.