Location
montenegro, rio grande do sul, Brazil
Posted
June 17, 2026
Job Description
Overview
We are looking for an experienced Technical Account Manager to support and manage Payment Gateway merchants. The ideal candidate has a strong background in payments/fintech, excellent communication skills in English and Russian, and the ability to work closely with merchants, product, tech, and compliance teams.
Responsibilities
- Manage day-to-day communication with existing merchants
- Act as the primary technical point of contact during integration, onboarding and post-launch support
- Coordinate with internal teams (Tech, Compliance, Finance, Product) to resolve merchant issues and ensure smooth operations
- Assist merchants with API integrations, payment flows, wallet setup, and troubleshooting
- Monitor client activity, identify issues proactively, and escalate when needed
- Maintain accurate documentation, integration notes, and CRM updates
- Provide clear explanations of payment...