Location
brandon, mb, Canada
Posted
July 13, 2026
Job Description
Join Axon Networks as a Technical Account Manager, focusing on the technical success of our key customers. Leverage your skills in technical support and project management to make a meaningful difference.
As a Technical Account Manager, you will provide essential technical guidance and customer advocacy to ensure Axon’s solutions meet client needs. Your role involves significant collaboration with internal teams and the customer’s technical staff, using your expertise with Axon products to optimize customer workflows. This role begins remotely, transitioning to a hybrid format in Brandon, Manitoba.
Key Responsibilities:
• Maintain daily technical communication with key customers
• Develop deep understanding of Axon solutions for agencies
• Collaborate on tailoring solutions to client workflows
• Support customer training and knowledge transfer initiatives
• Monitor support tickets and provide Tier 2 troubleshooting
Requirements:
• 4+ years in customer success...
As a Technical Account Manager, you will provide essential technical guidance and customer advocacy to ensure Axon’s solutions meet client needs. Your role involves significant collaboration with internal teams and the customer’s technical staff, using your expertise with Axon products to optimize customer workflows. This role begins remotely, transitioning to a hybrid format in Brandon, Manitoba.
Key Responsibilities:
• Maintain daily technical communication with key customers
• Develop deep understanding of Axon solutions for agencies
• Collaborate on tailoring solutions to client workflows
• Support customer training and knowledge transfer initiatives
• Monitor support tickets and provide Tier 2 troubleshooting
Requirements:
• 4+ years in customer success...