Technical Account Manager

Zoom

Full-time other-general
Apply Now
Location
Annapolis, MD, United States
Posted
July 26, 2026

Job Description

What you can expect


We are looking for an exceptional Technical Account Manager (TAM) to join our Premier Support and Technical Account Management team. In this role, you will build, develop, and maintain strategic partnerships with enterprise customers, ensuring their success with Zoom products and services. By fostering impactful relationships with customers and internal teams, you will drive customer satisfaction, long-term success, and overall happiness with the Zoom experience.


About the Team


The TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with valuable resources that enable them to succeed with our solutions, and we effectively manage internal procedures and collaborate across departments. Our success is achieved by consistently implementing the strategies with a comm...