Location
manila, metro manila, Philippines
Posted
May 31, 2026
Job Description
Technical Account Associate role at Recruitify_HR
Key Responsibilities
- Handle inbound technical support inquiries via phone, chat, or email
- Troubleshoot common issues related to software, hardware, devices, or connectivity
- Guide customers through clear, step‑by‑step solutions
- Accurately document customer interactions and resolutions
- Escalate complex concerns to higher‑level technical teams
- Meet quality, customer satisfaction, and productivity metrics
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Advertising Services
#J-18808-Ljbffr