Tech-Savvy Customer Support Specialist

Asurion

Full-time Human Resources
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Location
mabalacat, pampanga, Philippines
Posted
July 21, 2026

Job Description

Asurion Philippines is seeking a Customer Support Technician to handle inbound requests, provide technical expertise on devices and software, and resolve issues via calls, chat, or email. You will adhere to company policies, maintain a high quality interaction under HERO, and strive for a strong Net Promoter Score by delivering reliable support.

Daily tasks include rostering adherence, responding to coaching, and using knowledge bases to deliver solutions.

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