Location
edmonton, division no. 11, Canada
Posted
June 15, 2026
Job Description
Join Effortless Admin as the Team Manager for Client Services and lead the charge in delivering exceptional customer support. Harness your experience in Canadian benefits administration to drive client engagement.
This role is crucial within Effortless Admin, focusing on managing client service teams that are essential for our customer satisfaction. You will lead specialists in supporting our platforms while collaborating with the development team to ensure our offerings continually evolve to meet client needs. Expect to engage in training, performance optimization, and issue resolution to enhance team efficiency.
Key Responsibilities:
• Develop and mentor a dedicated client service team
• Maintain high service standards through various support channels
• Work with development on product recommendations
• Oversee training on product features and industry best practices
• Track and adjust service metrics for peak efficiency
Requirements:
• Minimum 3 years of c...
This role is crucial within Effortless Admin, focusing on managing client service teams that are essential for our customer satisfaction. You will lead specialists in supporting our platforms while collaborating with the development team to ensure our offerings continually evolve to meet client needs. Expect to engage in training, performance optimization, and issue resolution to enhance team efficiency.
Key Responsibilities:
• Develop and mentor a dedicated client service team
• Maintain high service standards through various support channels
• Work with development on product recommendations
• Oversee training on product features and industry best practices
• Track and adjust service metrics for peak efficiency
Requirements:
• Minimum 3 years of c...