Team Manager - Customer Support

The Jonus Group

FULL_TIME Supervisors of Office and Administrative Support Workers
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Location
Grants Pass, Oregon, United States
Posted
June 19, 2026

Job Description

Job Description

Customer Support Team Manager


Job Summary


Seeking a dynamic and experienced Customer Support Team Manager to lead and oversee servicing department. This is a unique opportunity to join a growing agency that values customer connection and emphasizes proactive communication with clients. The ideal candidate will be a self-starter with a proven track record in managing customer support teams and a strong understanding of insurance lines.


Compensation Package

  • Salary: $125,000+ (depending on experience)

  • Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

    • Responsibilities

  • Oversee the entire servicing department and ensure the delivery of exceptional customer support.

  • Collaborate directly with the Retention Director to develop and i...

    • Job Details

    • Job Type
      FULL_TIME
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      June 19, 2026
    • Application Deadline
      July 29, 2026