Team Leader

Full-time Management & Operations

Dollarama is hiring a full-time, permanent Team Leader for their Winnipeg store. This role involves leading and supervising store associates, overseeing merchandising and daily shipments, and ensuring excellent customer service standards.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking, and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and...