Team Leader Technical Motor Claims

Full time Supervisors of Office and Administrative Support Workers

About the Role

As the Technical Motor Claims Team Leader, you will report to the Risk Assessment Manager, and ensure employees are engaged, productive and assist consultants to develop effective claims resolution strategies while maintaining the integrity of the underwriting model.

Position Accountabilities

• Develop the team capabilities to achieve goals and build a high performance team
• Monitor productivity and results, reviewing individual and team performance reports, identifying trends, and providing feedback and coaching including managing incoming work volumes
• Deliver results through effective leadership, direction, coaching and technical expertise
• Maintain regular reporting and monitoring of team including monthly KPI’s.
• Design and implement work practices to gain efficiencies and reduce waste in processes to achieve successful operational outcomes.
• Provide technical guidance an...