Team Leader - Front Office

AccorHotel

Full-time Other-General
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Location
mumbai, maharashtra, India
Posted
June 10, 2026

Job Description

Job Description

Main Duties:

Administration

  • Liaise with different departments for smooth and co-ordinated work.
  • Should ensure that the team members are adhering to the Human Resource policies.

Customer Service

  • Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
  • To train the Reception team.
  • Ensure to perform the tasks as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.

Financial

  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

Operational