Team Leader – Customer Support & KPI Coach

Ubiquity

Full-time Management & Operations
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Location
manila, metro manila, Philippines
Posted
June 13, 2026

Job Description

A customer support service provider is looking for a Team Leader in Manila to oversee day-to-day operations and manage a team of agents. The successful candidate will ensure agents are trained, conduct performance reviews, and maintain confidential information. Responsibilities include coaching, preparing performance reports, and serving as a liaison between management and agents. Candidates should possess relevant experience in customer support and demonstrate strong management skills.
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