Team Lead – Quality Analyst (GenAI)

Full-time Unknown

Hiring: Team Lead – Quality Analyst (GenAI) | Remote (PST/EST) We’re looking for a Team Lead – Quality Analyst to drive data quality excellence across our Generative AI programs. This role combines hands-on quality review, team leadership, and process improvement in a fast-paced environment. Location: Remote in Mexico (project-based schedule across EST/PST; must be available during PST core hours) Key Responsibilities: Deliver project-specific training to annotators, reviewers, and QA teams Review and audit annotated data using sampling, rubric scoring, and error analysis Provide actionable feedback and coaching to improve quality performance Identify quality trends, recurring issues, and recommend corrective actions Conduct pre-delivery sanity checks to ensure data meets quality benchmarks Analyze client feedback and perform root cause analysis Highlight edge cases and suggest improvements to project guidelines Lead refresher sessions and contribute to SOP/process enhancements Train, ...