Team Lead - International Programs Network Operations

Swiss Re

Full-time Operations Specialties Managers
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
June 27, 2026

Job Description

About the Role


Key Responsibilities:

  • Lead and support a team of Network Partner Coordinators to ensure flawless delivery operational services for international insurance programs.

  • Oversee the issuance of local policies and invoices for various APAC markets, ensuring compliance with service level agreements and local requirements, including pre-quote/pre-bind activities, service exceptions, endorsements, and certificates of insurance.

  • Coach, assign tasks, and manage team workload, ensuring efficient use of resources and achievement of performance targets.

  • Drive process alignment and continuous improvement initiatives, including the development and maintenance of Standard Operating Procedures, aimed at building further operational robustness.

  • Lead key process and system enhancement projects, contributing with operational insights and best practices.

  • Collaborate with internal stakeholders, inclu...

    • Job Details

    • Job Type
      Full-time
    • Category
      Operations Specialties Managers
    • Date Posted
      June 27, 2026
    • Application Deadline
      August 06, 2026