Team Lead Fraud Operations (m/f/x)

full-time Financial Specialists

Job Description

As the leader of our Fraud Operations function, you will be accountable for the day-to-day performance, quality, and scalability of the team protecting our banking and payments environment. You will lead a high-performing team responsible for fraud monitoring, case triage, investigation, and resolution in a fast-moving environment where speed and accuracy are equally critical.

This role is a powerful blend of people leadership, operational excellence, and cross-functional strategy. You will use frontline insights and data to harden our defenses, scale our processes, and ensure our clients and platform remain fiercely protected.

• Manage Fraud Operations experts by setting clear priorities, fostering a culture of high performance, and ensuring exceptional decision quality.
• Define the future of the team by optimizing workflows, controls, tooling, escalation paths, QA frameworks, and capacity/workforce planning.
• Act as the senior ...