Team Lead for Customer Experience

RCL - Reitmans Canada Ltd/Ltée

Full-time Other
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Location
brantford, on, Canada
Posted
June 27, 2026

Job Description

Join Reitmans as a Team Lead, where your leadership shapes a welcoming retail environment. Inspire your team to deliver exceptional customer service and drive sales.
In this key role at Reitmans, you will work closely with management to ensure smooth operations and create an inviting atmosphere for customers. Your focus will be on training and developing team members while supporting day-to-day activities, including compliance and cash management. Bring your passion for fashion and retail excellence to the forefront.
Key Responsibilities:
• Support the achievement of sales goals and performance indicators
• Collaborate with management on daily operations and priorities
• Maintain high standards of merchandising and customer engagement
• Provide constructive feedback to enhance team performance
• Lead by example on the sales floor, addressing customer issues
Requirements:
• Minimum of 6 months supervisory experience in retail
• Customer-focused approach wit...