Location
vigo, provincia de pontevedra, Spain
Posted
July 06, 2026
Job Description
Customer Support Team Leader (Night Shift, Dutch)
La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.
- Hybrid in Malta (Relocation package provided)
- Salary: €35-40k (DOE) + Night shift allowance + Bonus
- Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
- Lead, coach, and develop a team of Customer Experience Agents.
- Monitor service levels, response times, and customer satisfaction metrics.
- Manage workload distribution across customer support...