Location
cequelinos, galicia, Spain
Posted
July 13, 2026
Job Description
Customer Support Team Leader (Night Shift, Dutch)
La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. Hybrid in Malta (Relocation package provided) Salary: €35-40k (DOE) + Night shift allowance + Bonus Great benefits with an opportunity to work with a mature and well-known brand An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals. This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels. Responsibilities Lead, coach, and develop a team of Customer Experience Agents. Monitor service levels, response times, and customer satisfaction metrics. Manage workload distribution across customer support channels. Act as an escalation point for complex customer issues. D...
La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. Hybrid in Malta (Relocation package provided) Salary: €35-40k (DOE) + Night shift allowance + Bonus Great benefits with an opportunity to work with a mature and well-known brand An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals. This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels. Responsibilities Lead, coach, and develop a team of Customer Experience Agents. Monitor service levels, response times, and customer satisfaction metrics. Manage workload distribution across customer support channels. Act as an escalation point for complex customer issues. D...