Team Lead - customer support with a US MNC, WFH
CIEL HR
Full-time
Supervisors of Office and Administrative Support Workers
Location
Bengaluru, Karnataka, India
Posted
July 02, 2026
Job Description
The ideal candidate will be responsible for providing exceptional service and support to customers through various channels including phone, email, and live chat. The candidate should ensure customer satisfaction by addressing inquiries, resolving issues efficiently, and delivering a positive customer experience.
Excellent communication skills both verbal and written.
Strong problem-solving and conflict-resolution skills.
Ability to multitask, prioritize, and manage time effectively.
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate, valid, and complete information using the right tools and s...