Team Lead, CSOC

Global Relay

Full-time Other-General
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Location
vancouver, metro vancouver regional district, Canada
Posted
June 11, 2026

Job Description

Your role

The Information Security Team Lead for the Cyber Security Operations Center (CSOC) leads a team of Cyber Security Specialists and serves as the primary escalation point for security events and incidents. You will provide technical expertise, oversee front-line defense activities, and drive continuous improvement of CSOC processes and tools in collaboration with the Cyber Engineering team.

Your responsibilities

  • Lead daily CSOC operations, mentoring analysts through security investigations, incident response, and complex escalations.
  • Coordinate shift handovers and ensure documentation and continuity across global CSOC operations.
  • Operate, monitor, and optimize security tools including SIEM, EDR, IDS/IPS, threat intel, and vulnerability management platforms.
  • Develop playbooks and escalation procedures to improve CSOC efficiency and maturity.
  • Support the Cyber Security Manager with KPI dashboards, thr...