Team Lead-Cloud & Infra Operations
Birlasoft
Full-time
Gestión informática y gestión de proyectos informáticos, Redes y sistemas
Location
torreón, coahuila, Mexico
Posted
July 10, 2026
Job Description
- Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware
- Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
- Installing authorised software to laptops and desktops
- Ensuring security and upgrades are applied to desktops and laptops and kept up to date
- Antivirus installation to all desktops and laptops
- Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk.
- Support and assist users with Onboarding & Offboarding process
- Support and maintain local conference and meeting room equipment
- Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc
- Consult with local business and senior leadership to evaluate support requirements and execution plannin...