team lead (claims excellence / claims operations / bd direct support)

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Full-Time Supervisors of Office and Administrative Support Workers
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
June 28, 2026

Job Description

Overview

Who you'll be working for

The client is a BPO company working on a medical insurance project with a UK company.

What requirements you'll need to be eligible

Claims Excellence

  • With 5 years of experience in medical claims processing (Both inpatient and outpatient) with 1-year supervisory experience.

  • Experience in Claims Quality Assurance is preferred.

  • Customer-oriented with excellent communication and interpersonal skills.

  • Strong team player, willing to learn, able to work independently and under pressure.

  • Self-motivated, analytical and detailed minded in problem solving.

  • Good sense of responsibility with high level of integrity and trust.
  • Claims Operations

  • With 5 - 8 years' experience in medical claims processing, including 2 years of supervisory experience.

  • With healthcare background is preferred.