Team Lead at Roots

Full-time Other-General

Lead a high-performance sales team at Roots as a Team Lead. This role focuses on motivating associates, enhancing customer experiences, and coordinating operations in retail apparel stores.
Roots seeks a passionate Team Lead to bridge leadership and sales associates. With over a year of retail experience, you’ll guide the team in customer service excellence and effective POS management. Your organizational skills and self-motivation will contribute to achieving store goals and fostering a positive work culture.
Key Responsibilities:
• Model exceptional customer service behaviors consistently
• Collaborate with management on operational improvements
• Oversee daily POS and banking procedures
• Coach associates on customer service fundamentals
• Manage onboarding and training for new team members
Requirements:
• 1+ years of retail apparel experience
• Proven leadership skills within a sales team
• Strong problem-solving and organizational abilities
• A...