Job Description
Team Lead Associate Solution Engineer
Department: Sales
Employment Type: Full Time
Location: PHL Manila
Reporting To: Andy Jarvis
Description
The Team Lead for Manila is a hybrid leadership and technical role within NCC Group’s Sales Engineering & Field Strategy team. This position is responsible for managing the Manila-based team of Associate Technical Solutions Engineers and Technical Solutions Support Administrators, ensuring delivery against KPIs and performance metrics. The role acts as a people manager, driving engagement, development, and operational excellence, while retaining bandwidth to support technical scoping and quality assurance for high-volume, low-complexity opportunities when required.
This role requires strong leadership skills, process improvement capability, and a solid technical foundation to provide guidance and escalation support to the team.