Team Coach - Retention

Emapta Global

Full-time Human Resources
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Location
, metro manila, philippines, metro manila, Philippines
Posted
June 23, 2026

Job Description

Shape Every Save, Strengthen Every Customer Connection

Help build a newly established, high-performing retention team supporting one of Australia's most influential media organizations. As a Team Coach - Retention , you will serve as the driving force behind agent capability, customer retention, and commercial performance within the contact centre. This long-term global career opportunity is designed for top 1% talent seeking leadership impact, international exposure, and meaningful career growth backed by Emapta's industry-leading employee experience.

Job Overview

Employment Type: Full-Time

Work Setup: Onsite, Megatower, Ortigas

  • Pioneer opportunity to help build a high-performing team from the ground up
  • Competitive Salary Package
  • Day 1 HMO coverage with free dependent
  • Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
  • Day shift schedule wit...