Team Coach - Customer Experience & Quality

PVH (Tommy Hilfiger/Calvin Klein)

Full-time Deporte
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Location
Mexico, ciudad de mΓ©xico, Mexico
Posted
July 14, 2026

Job Description

Lyft seeks a Team Coach to drive strong outcomes for our customer-facing SCC teams. You will coach, analyze data, support projects, and lead daily floor operations. This role acts as a training, quality SME, and may supervise operations, sharing updates and addressing escalations on shift.

The ideal candidate is empathetic, organized, and prepared for fast-paced environments, with a focus on continuous improvement and exceptional service delivery across channels.

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