=TDS Operations Analyst II

The Toronto-Dominion Bank (Canada)

Full time Business Operations Specialists
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Location
Calgary, Alberta, Canada
Posted
March 23, 2026

Job Description

Description

:

Customer

  • Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
  • Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives in accordance with project management methodologies
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
  • Identify opportunities to improve service delivery
  • Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional ...

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      March 23, 2026
    • Application Deadline
      May 02, 2026