Location
klapmuts, western cape, South-Africa
Posted
July 17, 2026
Job Description
Job Description
Cape Joy is seeking a strategic, driven leader to oversee our direct-to-consumer business, driving the company's Wine Club growth, and elevate the Cape Joy guest experience. This role combines operational excellence, sales strategy, and brand stewardship across the Tasting Room and Wine Club.
Qualifications
- 5+ years' management experience in luxury hospitality, wine, tourism, or DTC sales.
- Proven track record in Wine Club growth and management.
- Strong understanding of hospitality compliance (food safety, liquor licensing, Occupational Health and Safety).
- Experience developing, implementing, and auditing SOPs in a hospitality setting.
- Advanced proficiency in GAAP and CRM systems.
- Strong commercial, financial, and analytical skills.
- Excellent leadership, communication, and stakeholder management abilities.
- Professional presentation suitable for high-net-worth clientele.