Tamayyaz– Reservation Agent – Saudis Only

MERCURE

full-time Information and Record Clerks
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Location
Mecca, Makkah Province, Saudi Arabia
Posted
July 17, 2026

Job Description

Job Description

  • Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.
  • Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
  • Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
  • Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
  • Manage and resolve any reservation-related issues or complaints effectively and efficiently.

Qualifications

  • Tamayyaz Program is for Saudi Nationals Only.
  • Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
  • Basic English skills are a must.
  • Strong passion for the Hospitality Field.
  • Excellent interpersonal and communication sk...