Location
New York, NY, United States
Posted
July 15, 2026
Job Description
Talkdesk Administrator / Engineer
Location: Remote
Compensation: Pay based on experience
Must Have Requirements
+ 3–5 years of hands-on Talkdesk administration and engineering experience
+ Experience supporting contact center operations in a healthcare or enterprise environment
+ Strong understanding of Talkdesk configurations, workflows, routing, IVR design, and reporting
+ Experience with contact center automation, integrations, and AI-driven solutions
+ Ability to partner with operations, leadership, and technical teams to improve customer experience
About the Role
Our client is seeking a Talkdesk Administrator/Engineer to support and enhance its cloud contact center environment. This individual will serve as the subject matter expert for Talkdesk, helping drive strategic initiatives focused on automation, AI, digital engagement, and workforce optimization.
This is an opportunity to join a growing team that is inve...
Location: Remote
Compensation: Pay based on experience
Must Have Requirements
+ 3–5 years of hands-on Talkdesk administration and engineering experience
+ Experience supporting contact center operations in a healthcare or enterprise environment
+ Strong understanding of Talkdesk configurations, workflows, routing, IVR design, and reporting
+ Experience with contact center automation, integrations, and AI-driven solutions
+ Ability to partner with operations, leadership, and technical teams to improve customer experience
About the Role
Our client is seeking a Talkdesk Administrator/Engineer to support and enhance its cloud contact center environment. This individual will serve as the subject matter expert for Talkdesk, helping drive strategic initiatives focused on automation, AI, digital engagement, and workforce optimization.
This is an opportunity to join a growing team that is inve...