Job Description
Systems Operation Engineer (Norwich - Hybrid)
£45,000 - £50,000 + Holidays + Career progression + Short working week + Employee Discount Benefits + Great working Culture + Hybrid Working
Are you a technically strong Systems & Operations Engineer looking to take ownership of mission‑critical systems, acting as the technical authority across cloud, on‑prem and front‑end platforms in a 24/7 operational environment?
This role sits at the heart of service reliability, where you will diagnose and resolve complex, high‑impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point, you will lead third‑line support activities, prevent recurring issues through root cause analysis, and support the delivery of always‑on services.
You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers. Alongsi...