Systems and Support Assistant

Full time Computer Occupations

Description

About this opportunity

We are looking to recruit a Systems and Support Assistant to join our Technology Team.

This role will suit applicants who have some experience of working within a Technical Support role and is keen to develop their IT knowledge further.

You will be responsible for providing remote IT Technical Support to a userbase of over 520 people along with face-to-face support throughout our offices. Supported by other members of our Technology Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West’s leading employers.

Your responsibilities will include:

Logging helpdesk calls and providing assistance to resolve issues

Email administration such as releasing quarantined emails

Day to day administration of our Cloud based software

User account administration

Day to day administration of our ...