Key Responsibilities:
1. Application Configuration, User Support & Issue Resolution:-
File Format Converter Tool:
Collaborate with stakeholders to gather business requirements and recommend suitable solutions.Perform application setup, configuration, and readiness checks prior to deployment.Execute functional testing, support implementation activities, and provide comprehensive user support for issue resolution.Direct Integration with Client Platforms:
Conduct user consultations to understand integration requirements and facilitate system onboarding.Configure applications, establish user access rights, and manage entitlement settings.Support testing activities, investigate system issues, and ensure prompt resolution of user concerns.E-Banking Platform Support:
Deliver technical assistance for e-banking platform users, including troubleshooting,...