Location
hyderabad / secunderabad, telangana, telangana, india, hyderabad / secunderabad, telangana, telangana, india, India
Posted
July 09, 2026
Job Description
Job Description
We are seeking a skilled System Engineer
Responsibilities
70% - Analyzes and maintains the current UCCE environment and applications. Administers the UCCE platform. Develops and modifies UCCE call flows and third-party applications.
10% - Responsible for detailed documentation of UCCE environment.
10% - Responsible for working with business partners/vendors to ensure the integrity of the entire UCCE environment through product understanding, development, infrastructure management, performance, and stability.
10% - Assists in performing research on contact center applications, technologies, methodologies, and tools.
Performs other duties as assigned
Practices and adheres to the Code of Conduct philosophy and Mission and Value Statement.
We are seeking a skilled System Engineer
Responsibilities
70% - Analyzes and maintains the current UCCE environment and applications. Administers the UCCE platform. Develops and modifies UCCE call flows and third-party applications.
10% - Responsible for detailed documentation of UCCE environment.
10% - Responsible for working with business partners/vendors to ensure the integrity of the entire UCCE environment through product understanding, development, infrastructure management, performance, and stability.
10% - Assists in performing research on contact center applications, technologies, methodologies, and tools.
Performs other duties as assigned
Practices and adheres to the Code of Conduct philosophy and Mission and Value Statement.