Job Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Responsibilities
Be a part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation, application use, etc).
Handle customer requests with Jira, Slack, and email.
Receive and respond to incoming IT support requests via Jira, email and Slack.
Interface and coordinate with other departments and take part in cross-functional projects.
Document and maintain system administration procedures and policies.
Shift & Schedule Requirements:
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