Location
Annapolis, MD, United States
Posted
June 24, 2026
Job Description
Amentum is seeking a System Administrator 3 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
**Essential Responsibilities:**
+ Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
+ Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
+ Provides support for the escalation and communication of status to agency management and internal customers.
+ Provides support for the dispatch system and hardware problems and remains involve...
**Essential Responsibilities:**
+ Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
+ Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
+ Provides support for the escalation and communication of status to agency management and internal customers.
+ Provides support for the dispatch system and hardware problems and remains involve...