Switchboard & Reservations Agent

EMBLEMS

full-time Information and Record Clerks
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Location
Banff, Alberta, Canada
Posted
June 30, 2026

Job Description

Job Description

As a Switchboard & Reservations Agent, you are the calm centre of communication, the voice of Rimrock. From dining reservations to amenity requests, wellness bookings, directions, and everything in between, you are the first call guests make when they need something and the person they trust to make it happen. This role is about more than answering phones; it’s about patience, precision, steady support, and warm, human connection. 

You ensure every request is received with care, communicated clearly, and fulfilled seamlessly. With your attentiveness, empathy, and steady pace, you turn each interaction into a moment of ease and reassurance.  

Start Date: July 2026

Contract Type: Full-Time

Pay Rate: $18 per hour

What You'll Be Doing

Guest Connection 

  • Answer all internal and extern...