Job Description
Company Description
At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.
Job Description
As a Switchboard & Reservations Agent, you are the calm centre of communication, the voice of Rimrock. From dining reservations to amenity requests, wellness bookings, directions, and everything in between, you are the first call guests make when they need something and the person they trust to make it happen. This role is about more than answering phones; it’s about patience, precision, steady support, and warm, human connection.
You ensure every request is received with care, communicated clearly, and fulfilled seamles...