Swedish, Automotive Customer Support Agent (Hybrid)

Full-time Recursos Humanos y personal

Swedish, Automotive Customer Support Agent (Hybrid)
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Job Type: Full-time

We are a Bosch company that provides services and complex technology driven solutions in Business Process Outsourcing. We work with leading companies from the automotive, travel, tourism, building, and telecommunications sectors, as well as other Bosch units. As part of Bosch Service Solutions, you will assist customers who drive automobiles, motorbikes, or use power equipment. You will provide assistance with product portfolio questions, import/export procedures, first‑level technical support, complaints, and support with IoT technologies, including apps.

Responsibilities:

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• Manage incoming contacts such as phone calls, emails, and letters from customers and resolve inquiries promptly.
  
• Provide informa...