Support Technology Lead (all genders)

tonies

full_time Computer Occupations
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Location
Düsseldorf, North Rhine-Westphalia, Germany
Posted
July 26, 2026

Job Description

About tonies:

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way.

With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.


You as part of tonies:

*This role can be remote within the UK or Germany.

As Support Technology Lead, you are the strategic and operational owner of our Customer Happiness technology ecosystem - with Zendesk at its core. You translate our global support ambitions into a coherent technology roadmap, dr...