Support Team Lead

Wolt

Full-time Health Technologists and Technicians
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Location
Warsaw, Masovian Voivodeship, Poland
Posted
June 26, 2026

Job Description

With our excellent customer service, the support teams are the glue that holds together the marketplace. We ensure that the operations between customers, restaurant partners and courier partners all run smoothly. As our Support team Lead, you will manage our local support team and inspire a high-quality standard of service that we provide to our customers and partners throughout the country.
 

What you'll be doing

  • Customer Obsessed: At Wolt, our Support Team knows that customer interactions serve a larger purpose than simply fixing problems. Youll lead by example and raise the bar of the support we provide.
  • Mentor: You will manage the Support Team and create an environment where everyone can grow through encouragement and empowerment.
  • Manager: You will be consistently providing feedback to your team members and will be making sure that your Support Team meets SLAs. 
  • Excellent communicator: You understand the needs of our ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Health Technologists and Technicians
    • Date Posted
      June 26, 2026
    • Application Deadline
      August 05, 2026