Job Description
Intro
A Support Manager ensures excellent customer service together with support teams and drives them towards the mission of faster, better, and affordable services. They have a broad technical understanding, good know-how of service level management, and a strong focus on customer reporting and satisfaction.
In this role, you will take ownership of support processes for digital products and services: maintaining and improving existing support setups, while also helping define support concepts for new products or services.
What project we have for you
You will work with a strategic enterprise client in the automotive and mobility domain. The client develops digital data-driven products and API-based services that help business customers and partners access, integrate, and use connected mobility data in their own business processes.
These solutions support use cases such as fleet ...