Support Engineer

Shivaji University

Full-time it
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Location
mumbai, maharashtra, India
Posted
June 23, 2026

Job Description

Job Title: IAM Support Engineer



Position Overvie

wWe are seeking an investigative and technically proficient IAM Support Enginee r with 2+ years of dedicated hands-on experience troubleshooting identity frameworks and device management systems. In this role, you will be the core technical driver handling complex escalations surrounding User Lifecycle Management, Single Sign-On (SSO) federations, secure network access, and endpoint compliance

.The ideal candidate does not just close ticketsβ€”they dig deep into system logs and reports to identify the underlying root cause of complex technical failures, utilizing automation (PowerShell/Bash) to prevent repetitive issues


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Key Responsibiliti

  • esAdvanced Troubleshooting & Root Cause Analysi s: Take ownership of tier-2 escalations from ticketing platforms. Analyze complex syst...